About Us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

You’re the kind of person who treats late deliveries like a major crisis. Armed with spreadsheets, supplier follow-ups, and a suspiciously organised inbox, you thrive on keeping orders moving, solving chaos before it escalates, and making supply chain magic happen behind the scenes. You’re equal parts relationship-builder, problem-solver, and professional chaser of “just following up” emails.

Responsibilities:

• Establish, monitor, and enforce supplier delivery SLAs, with a strong focus on OTIF (On-Time In-Full) performance.

• Proactively identify supply chain risks and implement mitigation plans to protect delivery timelines and business operations.

• Coordinate with suppliers and internal stakeholders to ensure smooth order execution and timely resolution of operational bottlenecks.

• Investigate and resolve supplier-related discrepancies, including delivery, pricing, quantity, and operational issues.

• Manage supplier escalations and ensure resolutions are achieved within agreed timelines.

• Take ownership of high-risk or urgent orders, ensuring proactive communication and effective prioritisation based on business impact.

• Drive supplier accountability to meet operational expectations, service standards, and delivery commitments.

• Monitor and track supplier performance metrics, including delivery accuracy, responsiveness, and issue resolution.

• Conduct regular supplier performance reviews and follow-ups to address recurring challenges and improve service delivery.

• Work collaboratively with Sales, Warehouse, Customer Service, and Finance teams to resolve procurement and supply chain issues efficiently.

• Prepare and present reports on supplier performance, SLA adherence, risks, and improvement initiatives.

• Identify opportunities for process improvement to enhance operational efficiency and customer satisfaction.

• Maintain strong supplier relationships to support long-term collaboration and operational success.

Experience and Qualifications:

• Grade 12 certificate; relevant diploma or qualification in Procurement, Supply Chain, Logistics, or a related field is advantageous.

• 3–5 years’ experience in procurement, supplier coordination, vendor management, or supply chain operations.

• Strong understanding of procurement best practices and supply chain management principles.

• Experience managing supplier performance, SLAs, and operational escalations.

• Knowledge of e-commerce or retail supply chain environments is advantageous.

• Strong negotiation and stakeholder management skills.

• Excellent verbal and written communication skills, including professional email and phone etiquette.

• Strong analytical, problem-solving, and decision-making abilities.

• High attention to detail with strong organisational and prioritisation skills.

• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

• Demonstrated computer literacy and proficiency in relevant systems and reporting tools.

• Strong relationship-building skills with the ability to drive supplier accountability and collaboration.

Values

• Challenge Accepted: We own supplier relationships, order and delivery management, making every deal count.

• Solve Smart: We stay proactive, think ahead, and find smarter, faster, and more reliable ways to get the stock delivered while reducing risk.

• Character Counts: We interact with suppliers and teammates with integrity, professionalism, and respect, building trust that lasts beyond a single deal.

• Customer Obsessed: We understand internal team needs and the impact on the customer experience, delivering quality, timely, and cost-effective solutions that keep every promise.

• Seriously Unserious: We handle pressure with confidence and grit, support one another, and bring good humor to every challenge.