About Us
Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.
We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!
About You
We’re rolling out a new, in-house Warehouse Management System (WMS) to transform how we procure, receive and manage inventory and bundles. To support this change, we’re looking for an Operations Systems Trainer to champion adoption across the business, building training, onboarding, and support structures from the ground up.
This role is for someone who is resourceful, confident, and independent - a self-starter who can design and deliver training in a variety of ways, whether to large groups, small teams, or individuals, and develop their own material from scratch. You’ll be the bridge between our system developers and end users, ensuring everyone is equipped, comfortable, and confident in using the new platform.
Responsibilities
- Design and deliver onboarding, training, and support programs for staff using the new WMS.
- Translate complex system functionality into practical, user-friendly processes.
- Partner with operations, procurement, and in-house development teams to ensure smooth adoption.
- Develop guides, SOPs, and reference material to reinforce best practice.
- Provide hands-on support during rollout, troubleshooting challenges with end users.
- Act as a change champion, monitoring adoption and providing feedback for improvement.
- Technical training delivery before teams adopt the new system.
Experience and Qualifications
- Bachelor’s degree in Training & Development, Supply Chain, Industrial Psychology, or a related field or equivalent practical experience (preferred) OR completed a Diploma in Supply Chain and Logistics, Supply Chain Management, Logistics Management.
- Experience in ERP/WMS implementation or large-scale systems adoption is highly valued.
- Experience in training, onboarding, or supporting system rollouts (ideally ERP/WMS). Preferable 3+ years experience.
- Strong knowledge of warehouse, supply chain, or procurement processes would be extremely advantageous.
- Excellent communication skills with the ability to engage and upskill diverse teams (various levels)
- Problem-solving mindset and hands-on approach to system adoption.
- Experience with Google Workspace
- Proven experience delivering technical training (systems, tools and practical application). Demonstrable high proficiency in training delivery.
- Strong project management and change enablement capabilities
- Assist in ad hoc operations task instruction by the Head of Operations.
- Excellent communication, interpersonal and organisational skills
- Bonus: familiarity with change management frameworks (e.g., ADKAR, Kotter).
Why Join Us
This is a rare opportunity to shape how our teams embrace a brand-new, custom-built WMS platform. You’ll be at the forefront of a major transformation in our operations and play a key role in making it a success.